PMTip - mistakes are human & build trust
16:09
We really learn when we screw up. It stings and stays with us. Work
and school seems to have taught us to be embarrassed and hide the
mistakes we make. Also too often when mistakes happen, one of the first
questions is who did this vs what systems broke down to let this
happen.
Similar to a project, we need to manage our people in ways that allow mistakes and promote learning and growth. Constant communication is the new way to work. However, that will show the true side of each one of us. So often we get afraid, we need to communicate our work through a report where we can strategize how to answer. We need to take away our feedback until we can formally respond.
A great article shared through D. Cannell's blog was
http://www.businessesgrow.com/2014/04/15/to-stand-out-we-need-to-be-more-human
Similar to a project, we need to manage our people in ways that allow mistakes and promote learning and growth. Constant communication is the new way to work. However, that will show the true side of each one of us. So often we get afraid, we need to communicate our work through a report where we can strategize how to answer. We need to take away our feedback until we can formally respond.
A great article shared through D. Cannell's blog was
http://www.businessesgrow.com/2014/04/15/to-stand-out-we-need-to-be-more-human
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